Reference Turnkey Applications Tutorials Visual Designer
Reference Turnkey Applications Tutorials Visual Designer
    • REST API
      • Overview
      • API Endpoint
      • Authentication
      • Requests
      • Responses
      • Paging
      • Reason Codes Dictionary
    • Management APIs
      • Accounts
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        • Identity Access Management Overview
        • Identity Access Management API
          • User Management
            • Create a User
            • Update a User
            • Retrieve a User
            • Delete a User
          • API Keys Management
            • Create an API Key
            • Update an API Key
            • Retrieve an API Key
            • Delete an API Key
      • Applications
      • Clients
        • Create a Client
        • Delete a Client
        • Change Client’s Password
        • Get a List of Available Clients
      • Incoming Phone Numbers
        • IncomingPhoneNumber Instance Resource
        • IncomingPhoneNumbers List Resource
        • Local IncomingPhoneNumber Factory Resource
        • Toll-Free IncomingPhoneNumber Factory Resource
        • Mobile IncomingPhoneNumber Factory Resource
        • Attach a phone number to an application
        • Enable Incoming MMS for an Application
        • Delete a phone number
        • List of Phone Numbers
        • Incoming Phone Number Regex Support
      • Notifications
      • Usage Records
      • Trace Records
    • Voice
      • Calls
        • Call List Resource URI
        • Making a Call
        • Modifying Live Calls
        • Examples
        • List Filter
        • Paging Information
      • Conference Management
        • Supported Operations
        • Conference List Resource URI
      • Conference Participants Management
        • Participants List Resource URI
      • Gather DTMF
      • Gather Speech
      • Say
      • Play
      • Hold
      • Recordings
      • Refers
        • Resource Properties
        • Supported Operations
        • Paging Information
      • Resume
      • SIP Refer Support
    • Messages API - BETA
      • Overview
      • Channel Identities
      • Send Message
      • Status Callback Parameters
      • Status Callback Events
      • Receive Message
        • Incoming Message Request Parameters
      • Get Message List
      • Get Single Message
      • Message Attributes
      • Status Description
    • SMS
      • Messages
        • Send SMS
        • Get SMS List
        • Get single SMS Information
        • SMS Attributes
      • Error Codes
    • Email
    • RCML
      • Overview
        • Interacting with Your Application
        • RCML Verbs
      • Dial
        • Client
        • Conference
        • Number
        • SIP
      • Email
      • Gather
      • Say
      • Play
      • SMS
      • Message - Beta
      • Hold
      • Resume
      • Hangup
      • Pause
      • Redirect
      • Record
      • Reject
      • Refer
    • Visual Designer API
      • List Application Templates
      • :List a Specific Application Template
      • Create a Visual Designer Application
      • Get Application Details
      • Save Application Changes
      • Create Application Parameters
      • List Application Parameters
      • Delete Application Parameters
      • Upload Application Media Files
      • List Application Media Files
      • Play Application Media Files
      • Delete Application Media Files
      • Get Application Logs
      • Delete Application Logs
      • Get Application Settings
      • Modify Application Settings
      • Rename an Application
      • Delete an Application
      • Get Visual Designer Configuration
    • Turnkey Apps APIs
      • Smart 2FA
        • Sending One-Time Passwords
        • Verifying One-Time Passwords
        • Cancel One-Time Passwords
        • Session Detail Record (SDR)
        • Get list of One-Time Passwords
        • Get a Single One-Time Password
        • Usage Record One-Time Passwords
        • Common Response Error Code
        • Limit
          • Create Limit
          • Update Limit
          • Delete Limit
          • Get List of Limits
      • Call Queuing
      • Auto Attendant
        • Users
        • Announcement
        • Auto Attendant System
        • Menu
        • Schedule
        • Phone Number
        • Usage Records
        • Third Party Integration
      • Number Masking
        • Application
        • Mask Number Pool
        • Context
        • Participants
        • Interactions
        • Usage Records
      • Task Router
docs 1.0
  • docs
    • 1.0
  • docs
  • Enterprise:Voice

Programmable Voice

Overview

Build voice applications for any app, website or voice based communications system with the help of our powerful drag and drop Visual Designer or robust Programmable Voice APIs.

Programmable Voice features

Intelligent Call Control

Take control over your app call flow including call forwarding and routing, call transfer, collecting input, playing music, recording and storing calls, leaving a voicemail, sending an SMS and email and more.

Call Conference

CPaaS provides robust scalable audio conferencing functionality for your collaboration needs. You can create room-based and ad-hoc conferences with personal identification (PIN) codes that offer full conference room controls for a moderator including muting and dropping participants.

Speech recognition

CPaaS Speech Recognition API captures your speech in real-time, transcribes it, and returns text. Automatic speech recognition enable you to create applications and services that listen to users in 119 languages without any pre training and that can act on partial recognition results as your customer speaks. Imagine users driving your next app or service by talking to it!

Audio Playback

CPaaS enable your apps with a rich calling experience that includes playing customized voice prompts and hold music by uploading your choice of audio file.

Recording

CPaaS includes built-in and programmatic media recording. Using Visual Designer or APIs, your team can implement features for recording voicemail and meetings, integrating stored call recordings with your preferred Customer Relationship Management tools or build your own dashboard. CPaaS is compatible with popular external transcription services to transcribe recordings from voice to text.

Bring Your Own Carrier (BYOC)

Bring Your Own Carrier (BYOC) is a way to keep your existing phone provider for incoming or outgoing calls. CPaaS works with any SIP-capable carrier and gives you the flexibility and control to choose the right phone company with the right plan for you. If you don’t already have a carrier for your phone calls, then we have exclusive partnerships with Carriers that are guaranteed to save you lots on your phone bill

SIP Interfaces and API’s

CPaaS allows you to connect your existing SIP or WebRTC infrastructure from PBX to SIP or WebRTC Clients to the cloud and easily create VoIP call experiences.

Text-to-speech

Create synthesized audio messages that are delivered in a language, accent and gender configured for your users.

Start easily with CPaaS Visual Designer

Create voice applications using a drag and drop interface. CPaaS Visual Designer lets you enrich your application with custom code on your favorite programming language.

You can start building your application from scratch or use one of the many templates available. Sign in to CPaaS console and start quickly using the template gallery.

Check out the Voice API reference

  • Voice

    • Available Phone Numbers

    • Calls

      • Call List Resource URI

      • Making a Call

      • Modifying Live Calls

      • Examples

      • List Filter

      • Paging Information

    • Clients

      • Create a Client

      • Delete a Client

      • Change Client’s Password

      • Get a List of Available Clients

    • Conference Management

      • Supported Operations

      • Conference List Resource URI

    • Conference Participants Management

      • Participants List Resource URI

    • Incoming Phone Numbers

      • IncomingPhoneNumber Instance Resource

      • IncomingPhoneNumbers List Resource

      • Local IncomingPhoneNumber Factory Resource

      • Toll-Free IncomingPhoneNumber Factory Resource

      • Mobile IncomingPhoneNumber Factory Resource

      • Attach a phone number to an application

      • Delete a phone number

      • List of Phone Numbers

      • Incoming Phone Number Regex Support

    • Recordings

    • SIP Refer Support

Platform

Programmable Voice

Programmable SMS

Turnkey Applications

Smart 2FA

Call Queue

Auto Attendant

Number Masking

Task Router

Campaign Manager

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